Jlivo's Terms & Conditions — Complete Guide

Jlivo (bundles under the domain jlivo.ws) is an online betting and gaming platform that provides Sports Betting, Live Casino, lottery, and other gaming services to users in Bangladesh and beyond.

These terms and conditions ("Terms") constitute a legally binding agreement between jlivo and its users. By accessing the platform, creating an account, or using any of its services, you are deemed to have fully accepted these Terms.

These terms are written in Bengali for the convenience of Bangladeshi users. However, the English version shall prevail in any legal interpretation.

To register an account on jlivo, you must provide accurate and complete information. Creating an account with false or incorrect details is strictly prohibited.

What you need to register:

• Full legal name (as per national ID)
• A valid mobile number (Bangladeshi numbers accepted)
• Date of birth (must be 18 years of age or older)
• A valid, active email address

Each person may only register one account. Creating multiple accounts will result in all accounts being closed and any deposited funds may be forfeited.

Jlivo may request additional documentation for KYC (Know Your Customer) verification at any time. Withdrawals may be temporarily placed on hold until verification is complete.

All jlivo services are available exclusively to 18 years of age or older individuals only. Minors are strictly prohibited from registering or using the platform.

The following individuals are not permitted to use jlivo's services:

• Anyone under the age of 18
• Residents of countries where online gaming is prohibited by law
• Users who have been permanently banned from jlivo previously
• Users who have activated self-exclusion, for the duration of that period

Jlivo supports Bangladesh's leading mobile banking services — bKash, Nagad & Rocket — supports deposits and withdrawals via.

Withdrawals can only be made to the same payment method used for the deposit. Withdrawals to third-party accounts are strictly prohibited.

Winnings from bonuses are subject to wagering requirements before withdrawal. See the Promotions page for details.

Jlivo offers a wide range of betting options including Sports Betting, live betting, and virtual games. The following general rules apply to all bets:

• Once confirmed, a bet cannot be cancelled or modified unless jlivo itself initiates the cancellation.
• If incorrect odds are displayed due to a technical error, jlivo reserves the right to void the affected bet.
• If a match is abandoned or not completed within the scheduled time, jlivo will settle the bet in accordance with the relevant rules.
• Jlivo is not liable for any losses resulting from internet delays during live betting.
• Jlivo reserves the right to void any bets suspected of being linked to match-fixing or other fraudulent activity.

Jlivo regularly offers various bonuses and promotions. By claiming any of these offers, the following general terms apply automatically:

• Wagering Requirement: A specified wagering multiplier on the bonus amount must be met (typically 10x–30x, varies by offer).
• Duration: Each bonus has a set expiry period. Bonuses not used within the specified timeframe will be forfeited.
• Game Restrictions: Some bonuses apply only to specific games or categories.
• Multiple Accounts: The same bonus cannot be claimed more than once from the same household or IP address.
• Cashback Offer: Applies only to losses from your own deposited funds, not from losses incurred using bonus balance.

Jlivo reserves the right to modify or cancel any promotion. To view current offers, Promotions Page Visit us.

The following activities are strictly prohibited on the jlivo platform and may result in account termination as well as legal action:

• Any activity related to money laundering or illegal funds
• Bonus system manipulation or bonus abuse
• Creating multiple accounts (Multi-accounting)
• Placing bets using automated bots or scripts
• Intentionally exploiting any technical vulnerability on the platform
• Harassing or defrauding other users
• Operating an account under a false identity

Jlivo continuously monitors for suspicious activity and is obligated to report relevant information to the appropriate authorities when necessary.

Jlivo reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• In the event of a breach of these Terms & Conditions
• If false information is found during KYC verification
• Upon detection of suspicious or fraudulent activity
• Account inactive for an extended period (over 12 months)
• At the user's own request

In the event of account closure, jlivo will handle the return of any valid balance (excluding bonuses) at its own discretion. However, balances may be forfeited if the account was closed due to a breach of the rules.

Jlivo takes the protection of your personal data extremely seriously. We use SSL encryption and modern data security technology to keep all your information safe.

For a full description of how your information is collected, stored, and used, please visit our Privacy Policy page. jlivo never sells your personal information to third parties.

Jlivo shall not be held liable for losses arising from the following:

• Lost bets or missed opportunities due to internet connection disruptions
• Technical errors or server issues from third-party providers
• Any loss resulting from the user's own negligence or error
• Issues arising from sharing account credentials with others

Gaming involves risk. You participate voluntarily and at your own risk. Always play within your means and gamble responsibly.

Jlivo reserves the right to modify, update, or amend these terms and conditions at any time. Users will be notified of significant changes via email or through the platform.

Continued use of the platform after any changes take effect will be considered your acceptance of the updated terms. Please review this page regularly.

If you have any questions or concerns about these Terms & Conditions, please contact our support team:

• Email: support@jlivo.ws
• Live Chat: Click the chat button at the bottom right of the platform
• Time: 7 days a week, 24 hours a day

We are always ready to provide support in Bengali. In the event of any dispute, jlivo's decision shall be considered final.